24/7 Customer Support At Wollongong City Security, we have our very own 24/7 local control room and customer support phone line. Have an emergency? Want to ask a few urgent questions? Contact us at any time and we’ll do our best to help!
Quality Assured All our services are quality assured meeting highest industry standards. We are ISO 9001 and OHSAS 18001 certified focusing on gaining the confidence of customers and staff, gaining greater transparency, and driving higher performance outcomes
Latest Technology Wollongong City Security is committed in providing you the best integrated security solutions. With ongoing investment in the latest technology, WCS has developed robust work systems and processes to ensure outstanding performance.
Occupational health & Safety Wollongong City Security takes the health and safety of its clients, employees and the general public very seriously. In compliance with the Occupational Health and Safety Act 2000, and through effective system implementation, WCS aims to protect the health, safety and welfare of all people at work.
Customer Satisfaction With more than 1,000 satisfied clients since 2009, we are serious about Service. From our beginning and right through to becoming the comprehensive protective service company that we are today, service has always been our priority. We aim to take our service from Good to Great. Even with the best intentions, great service on a consistent scale doesn’t just happen. Rather, it is a result of a total customer focus by our people, supported by processes and systems which help to enhance our service delivery. It’s about a commitment to understanding and meeting our customers’ needs, wants and expectations, it’s about being ourselves; honest, genuine, friendly, and importantly, communicating in a way that’s relevant to our customer.
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