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Alarm Monitoring

Wollongong City Security has its own monitoring control room. Staffed 24 hours a day 7 days a week a certified control room operator will be there to answer your call whether you have an emergency or just a question. Our control room operators understand that efficiency is imperative; therefore maintaining well established systems and processes as well as utilising state of the art technology.

Wollongong City Security also offers its clients monthly reports on the activity that occurs in relation to an alarm system. Clients will then be able to monitor employees, activations, Late to closes/opens etc. This can be done either via email or post. Wollongong City Security also offers a messaging service to Client’s mobile phones allowing opens and closes to be sent to keep you updated on when your premises is being armed and disarmed by your employees. Such a diverse policing system will give clients peace of mind and the ability to monitor their business.

For 24/7 peace of mind, Wollongong City Security strongly recommends back-to-base monitoring to an alarm monitoring centre/control room.. Not only can we monitor your building 24hrs, 7 days a week, but we can despatch emergency services for events such as Hold Up, Duress, Medical Assistance, Fire Alarms & Smoke Detectors. We can also monitor Fridge & Freezer Temperature Alarms & other Machine Equipment Faults. We can monitor any detection device that is connected to your alarm system.We also monitor your alarm system for a number of signals that notify our Security Response Centre of how your system is performing, and ensures you are protected 24 hours a day, 7 days a week.

  • Dialler monitoring PSTN – via your standard telephone line
  • Permaconn GPRS
  • Telstra Secure
  • GSM
  • Multipath GPRS/IP
  • Videofied

Depending on your needs & requirements we can advise you of the best monitoring solution.